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This website is owned and operated by Fab NZ Limited. Throughout the website, the terms “we”, “us” and “our” refer to Fab NZ Limited. We offer this website, including all information, tools and services available from our website (caci.co.nz) to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices referenced on this website.
By visiting our website and/ or purchasing something from us, you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of these Terms, then you may not access this website or use our services.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
To ’use’ in relation to this website includes (but is not limited to) visiting this website, purchasing goods or services on this website, joining and participating in our database and taking part in promotions.
1. Ordering goods and services from us
When you place an order with us, you are making an offer to buy goods or services. An order is placed on our website via adding a product to the shopping cart and proceeding through our checkout process. The checkout process includes giving us your delivery address and other relevant details for your order e.g. adding an optional gift message for gift cards, entering payment information and submitting your order. The final step of the checkout process consists of a confirmation page with full details of your order, which you are able to print as a receipt of your order.
We do not supply trade quantities and reserve the right to limit the number of an item customers can purchase in a single transaction.
Your order is not accepted until such time that you are sent an e-mail to confirm that we have received and accepted your order. Once your order is accepted, you may not cancel or amend it. Please check your orders carefully before placing them on our website.
We will take payment from you when we accept your order.
2. Refusing or cancelling orders
In the unlikely event that the goods or services you have ordered are no longer available we reserve the right to refuse or cancel an order.
All orders are for personal use and gifting only. We reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to be placed for commercial purposes, e.g. any kind of reseller. We also reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to have been placed fraudulently.
While we endeavour to ensure that the price and description of goods or services is accurate, if there is an error in the process of listing a product or service on our website or a technical error in the processing of your order we reserve the right to refuse or cancel the order.
Our right to cancel orders applies to orders that have been accepted.
3. Payment options
We currently accept the following payment methods:
Visa (Debit or Credit Card)
MasterCard (Debit or Credit Card)
Laybuy
Afterpay
ShopPay
GooglePay
4. Pricing
All prices listed on www.caci.co.nz are in New Zealand dollars and are inclusive of GST. Please note that we reserve the right to alter prices on our website at any time for any reason.
Our listed prices do not include import fees, duties, tariffs or other charges which may be payable in relation to an order. If the product has a plane beside the delivery lead time it is sourced from an overseas supplier. The customer may be liable to pay these taxes if they purchase a product or products from our website that are imported from an overseas supplier where their single order exceeds the New Zealand low value GST threshold.
5. Website and Credit Card Security
We want you to have a safe and secure shopping experience online. All payments via our website are processed using Shopify Payment Portal protocol.
You can help to protect your details from unauthorised access by logging out each time you finish using the website, particularly if you are doing so from a public or shared computer.
For security purposes certain transactions may require proof of identification.
Although we take reasonable measures to safeguard the security of your information, transmissions made on or through the internet cannot be guaranteed to be entirely secure. Please contact your financial institution immediately if you become aware of unauthorised use of your account.
You will need to register to use certain parts of this website. Where you complete a registration:
You will ensure that all usernames and passwords required to access the website are kept secure and confidential and you will notify us immediately of any unauthorised use of your password or any other breach of security.
You may not transfer your account to another user or maintain more than one account with us without our consent.
You confirm that the information you provided to us on registering as a registered user was at the time you provided it current, complete and accurate, and you agree to maintain and update the information as required to keep it so.
You release us from, and indemnify us against, any claim in respect of or arising from any reasonable reliance by us upon any use of your password, including us disclosing information relating to your registration and/or affairs with us.
We may, at our sole discretion, suspend or terminate your account and limit your access to this website.
By registering on the website, you consent to receiving marketing, promotional and other material by way of electronic messages from us.
6. Delivery and Delivery Charges
We only deliver to New Zealand addresses. We offer a blanket standard shipping rate of $6.50. Orders over $250 receive free shipping.
We aim to deliver products to you at your shipping address as soon as possible. However, we cannot guarantee delivery dates or times. To the extent provided, delivery estimate information is indicative only.
Please contact us by following the steps outlined in our return policy within 10 business days (see the ‘Returns’ section below), if you do not receive your goods or if they are damaged in transit.
Please read our shipping policy for more information about the delivery process.
7. Returns
Please read our returns policy to understand our returns process.
8. Gift voucher
A Caci Gift Voucher can be used for the purchase of goods or services from a clinic, it cannot be used to purchase on www.caci.co.nz. The value on the voucher can be used against purchases in whole or in part, and on multiple occasions.
Gift vouchers are valid for 12 months from the date of purchase. After the expiry date, the voucher will have a nil balance.
Gift vouchers may not be returned or redeemed for cash.
9. Accessing our service
Other than connecting to our caci.co.nz website by HTTP requests using a web browser, you may not gain access to our website servers. You agree not to disrupt, modify or interfere with our website or services and their associated software, hardware and servers in any way. You also agree not to modify any content or service on our website. Furthermore, you agree not to use our website in any inappropriate or unlawful way.
If you use any communication tools available through this website, you agree only to use such communication tools for lawful and legitimate purposes. You must not use any communication tool for posting or disseminating any material unrelated to the website, or Caci products and services.
This website is operated by us from New Zealand. The information on the website may not be appropriate or available for use in other jurisdictions. If you choose to access this website from a jurisdiction other than New Zealand, you do so on your own initiative and you are responsible for compliance with any applicable laws of that jurisdiction.
10. Disclaimer
Our website is intended to provide information for people shopping our products and accessing our services, including making purchases via our website and registering on our database to receive e-mails from us.
While we endeavour to supply accurate information on this website, errors and omissions may occur. To the maximum extent permitted by law, we do not accept any liability, whether direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this website. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this website. The content provided on this website has not been prepared by taking into account the particular objectives, situation or needs of any individual users.
To the maximum extent permitted by New Zealand law, we exclude all warranties and representations in relation to this website (including any content on the website, and services or products ordered through the website) whether express, implied, statutory or otherwise. We give no warranties in relation to the merchantability, fitness for purpose, freedom from computer viruses, accuracy or availability of this website (including any content on the website, and services or products provided through the website).
You will take all necessary action to defend and indemnify us and our officers and employees against all costs, expenses and damages incurred in connection with any claim brought by a third party against us arising from a breach by you of any of these Terms of Service.
Nothing in these Terms of Service will limit or affect your rights as a consumer under the Consumer Guarantees Act 1993 to the extent that such limitation or other contracting out is prohibited by that Act.
11. Intellectual Property
We, or our suppliers, advertisers or third party providers, own all copyright and other intellectual property in the design and contents of this website. Everything on this website, unless otherwise stated, is copyright.
We welcome the use of this website for personal use, non-commercial use, research or study - provided that the user acknowledges all copyright and other notices contained in the content.
You may not copy or display for redistribution to third parties, or for commercial purposes, any portion of this website without our prior written permission. You also may not utilise any data scraping or similar data gathering or extraction tools to extract any content from our website without our prior written permission.
12. Links
Please note that although this website has some hyperlinks to other third party websites, these sites have not been prepared by us and are not under our control. The links are only provided as a convenience, and do not imply that we endorse, check, or approve of the third party site. We are not responsible for the privacy procedures or content of these third party sites, and will not be responsible for any adverse consequences arising from use of such sites. We are not responsible for the availability of any of these links.
We require you to request our permission to include a link from another site to this website. If you would like to request permission, please contact us via enquiry@caci.co.nz.
We reserve the right to prohibit links to the website and you agree to remove or cease any link upon our request. You may not frame any part of the website content by including advertising or other revenue generating material.
13. Privacy Notice
Personal information provided to or obtained by us via this website will be handled in accordance with our Privacy Notice, and you agree to the terms of the Privacy Notice.
14. No relationship
These Terms of Service will not be deemed to create a partnership, joint venture, agency or employment relationship of any kind between us and you.
15. Jurisdiction
This website is governed by, and is to be interpreted in accordance with, the laws of New Zealand, and you submit to the exclusive jurisdiction of the courts of New Zealand.
16. General
If at any time we do not enforce any of these Terms of Service or grant you time or other indulgence, we will not be construed as having waived that term or condition or our rights to later enforce that or any other term or condition. Further, if any part or provision of these Terms of Service is deemed to be invalid, unenforceable or in conflict with the law, that part or provision is replaced with a provision which, as far as possible, accomplishes the original purpose of that part of provision. The remaining Terms of Service will be binding on the parties.
17. Changes to these Terms of Service
We reserve the right to alter, modify or update these Terms of Service. These Terms apply to your order. We may change our Terms of Service at any time, so please do not assume that the same terms will apply to future orders. By continuing to access our website, you agree to be bound by the amended Terms of Service.
